Betstar Review [December 2023]

BETSTAR review
Betstar
4.3
Owned by Ladbrokes and is one of Australia’s oldest bookmakers.
  • Betting Markets Variety
    4.0
  • Banking Options
    5.0
  • Mobile Experience
    4.0
  • Payout Speed
    4.0
  • Customer Support
    4.0
  • Betting Experience
    5.0
Total score
4.3

Betstar Top Features

  • Live betting
  • Bookmaker Card
  • Mobile App
  • Betting Promotions
Pros:
Cons:
  • Massive Range of Sports and Racing Markets
  • Excellent Banking Options
  • Punter Assist
  • No Live Streaming
  • No Live Chat
  • Payout Limits
4.3
Matt Abrahams
By:Matt Abrahams

BettingTop10.com.au is an affiliate website. We may earn commission if you register to a bookmaker via links on our site. Currently, we don’t work with Betstar, however, we still wanted to give you all the information that you need to make an informed choice about which betting site is the best for you. To ensure that we do this, we are offering the following review with our honest opinion. For our top recommended betting sites in Australia check our Best Betting Sites or Best betting Apps, and please remember to gamble responsibly.

In this Betstar Review, I will go through a comprehensive list of the important features you need to know about. This review will aim to answer all your questions and help guide you in a yes/no decision to sign up for an account.

Betstar joined the Australian betting landscape in 2007, making the bookmaker one of the older players in the Aussie market. They were acquired by Ladbrokes in 2014 and if you’re familiar with Ladbrokes, Betstar will offer a similar approach to betting. They have a wide variety of banking options, a decent mobile app, live betting markets and a focus on horse racing betting features. Continue reading to find out more about what Betstar offers!

Betstar profile

Website: Betstar.com.auYear founded: 2007
Company: Ladbrokes CoralContact information/Support:
[email protected]
1300 238 782
Sportsbook License & regulation:
Licensed and regulated by the Northern Territory Racing Commission.
Live betting number:
1300 238 722
Address/Headquarters: PO Box 3321, Newstead, QLD, 4006Features: Mobile app, Bookmaker card, variety of sports and racing markets/bet types, plentiful deposit options and quick withdrawals
Deposit Methods: Credit / Debit Card, PayID, PayPal, POLi, Flexepin, Bank Transfer, BPAYWithdrawal Methods: PayPal, Bank Transfer
Apps Devices: Available for iOS and AndroidOdds Providers:Betstar provides their own odds
Owner: LadbrokesSponsorship Deals: Approved betting provider for the AFL, NRL, Rugby Australia, Cricket Australia and Tennis Australia

Betstar Strengths and Weaknesses

Similarly to other Australian bookmakers, Betstar has its strengths and weaknesses. In this section, I’ll aim to address the most important pros and cons of betting with Betstar.

✔️Betstar Strengths

  • Massive Range of Sports and Racing Markets:of Sports and Racing Markets – I found there was a huge variety of sports and racing markets for me to bet on. They also make it easy to get a bet on quickly and that’s something I value when reviewing bookmakers.
  • Excellent Banking Options:was impressed with the range of basic and unique options they provided for depositing funds. As well as quick withdrawals online or via the Bookmaker card.
  • Punter Assist: I felt comfortable betting with Betstar as they provided ways for the punter to set deposit limits and this helps people bet responsibility.

❌Betstar Weaknesses

  • No Live Streaming: It was disappointing to see that they didn’t have any live streaming for sports or racing. So I would need to source a different website for this and that’s not ideal.
  • No Live Chat: They currently don’t have a live chat feature, which is not helpful for the user if they need a quick answer to a question.
  • Payout Limits: This is more for the big players, but I would consider the payout limits to be a disadvantage of betting with Betstar.

📋Conclusion

I have provided my expert opinion on what I believe this bookmaker strengths and weaknesses are.

I have provided my expert opinion on what I believe this bookmaker strengths and weaknesses are. While you can’t expect perfection from a bookie, Betstar is a very solid option for people that are looking for a simple, quick and easy betting experience. But if you’re looking for more advanced betting features to keep yourself engaged, they’re likely not a suitable option.

Betstar Full Review

Racing Betting Experience

Overall, I would rate this bookmaker in the middle tier for it’s racing betting experience. They have an informative form guide, racing tips, the ability to sort by price, easy to follow bet-slip process and a wide range of markets. On the downside, they’re missing the following advanced features that can be found at competitors; live streaming, live betting after the jump and same race multi.

Sports coverage

Sports betting was an enjoyable experience at this bookie as they provided a generous amount of prop & advanced betting markets. They have all major sports covered in Australia and Internationally. As well as same game multi, which is a fan favourite at the moment.

Live betting experience

Overall, they perform well in this area as they have live betting markets for a lot of sports across the globe. The markets provide a good variety from just betting on the head to head winner as you’re able to bet on total points, handicap, totals and more.

Banking

This bookie offers a full range of depositing options, which includes the unique options of PayPal, PayID and Flexepin. There’s also a bookmaker card for withdrawals. Otherwise, they do offer withdraws via PayPal or Bank. Overall, Betstar is an excellent choice in terms of banking options.

Contacting customer support experience

They provided adequate options for contacting their support team and they were able to respond in a very timely manner, even on a weekend.

Mobile

I found the app was very quick to respond to my actions. It was also very easy to find the latest and upcoming betting markets throughout the mobile app.

Conclusion

Ultimately, Betstar is a recommended bookie for users that are not looking for flashy features or heavily based marketing decisions that other betting sites can suffer from. They stick with a simple and basic approach of making sure their users can place a quick and simple bet whether they’re using the mobile app or desktop website.

Betstar Overall Score

Betting Variety: ⭐⭐⭐⭐
A solid range of sports available with prop markets and same game multi.

Banking Options: ⭐⭐⭐⭐⭐
An excellent range of instant deposit options and quick withdrawals.

Mobile Experience: ⭐⭐⭐⭐
Betstar has a suitable mobile app for users that prefer to bet on the go.

Payout Speed: ⭐⭐⭐⭐
They will payout withdrawals within 24 hours via Bank Transfer or PayPal.

Security: ⭐⭐⭐⭐⭐
There’s an SSL certificate and they have secure payment options.

Betting Experience: ⭐⭐⭐⭐
Overall, the betting experience at Betstar is focusing on a simple and quick approach.

Customer Support: ⭐⭐⭐⭐
There’s a contact page with full customer support options and an FAQ knowledge base.

Betstar Racing

This section of the review will look at racing coverage offered by Betstar.

Firstly, it’s very easy to find the next to jump races as they provide links throughout the homepage and main menu. They also highlight popular races that will be jumping soon or in the next couple of days.

Looking at the racing betting markets, Betstar does a great job of offering user-friendly options for their customers. Firstly, there’s the ability to sort win and place odds by price. Placing exotic bets such as a Trifecta is easy to follow. Meanwhile, the suggested runner’s section gives the user a good idea of what to bet on or where the market is heading.

For more advanced punters, Betstar has a suitable form guide for all popular race meetings, including Greyhounds. In terms of the competition in Australia, a form guide for Greyhounds is fairly rare. So well done Betstar! Meanwhile, the Horse Racing form guide is very detailed and will help you narrow down the field.

Another nice feature is the market mover icon which displays next to a runner if the market is fluctuating in its favour. So this gives a good idea of what the market is favouring and you can easily jump aboard.

On occasion, this bookmaker can offer money back specials on the races, for example; finishing 2nd. They will generally run this special on popular race meetings or a single race, such as the Melbourne Cup or Cox Plate.

One Racing feature that is missing at Betstar is the ability to watch live Racing streams via racing.com or Sky Racing channels 1 & 2. So if you’re looking to watch & bet on the races via this bookmaker, you’ll be disappointed.

Betstar Sports Coverage

he sports coverage offered at Betstar is what you would expect from a bookmaker and more. They really make a focus of providing suitable player props and same game multi options for their customers. As well as access to unique sports around the world.

However, one of the disadvantages is the lack of sports statistics or trends that this bookie offers to its users. You’re kind of left on your own to make a decision or source the stats/trends from somewhere else.

🏈Betstar American Football

From August to February, betting on the NFL and College Football is one of the most popular American sports for Australian’s to bet on. With access to feature games on Channel 7 and Kayo Sports, bookies must return the favour with suitable betting markets. In terms of Betstar, they have basic and advanced markets available for every game of the NFL season. They also provide player props, weekly NFL specials and a variety of futures.

🏉Betstar Australian Rules Football

During the Winter season in Australia, Aussie Rules Football dominates the betting landscape for sports fans across the country. The sport even gained rising popularity in the USA during the 2020 Covid pandemic. At Betstar, AFL is widely covered with betting markets for every game of the regular season and finals. There’s a massive range of markets to bet on and you can also build same game multi’s. Meanwhile, future markets are available at any time where you can place a bet on the AFL Grand Final winner.

🏀Betstar Basketball

The NBA is hugely popular in Australia mainly due to its friendly timezone (most games are played in the morning/afternoon) and star players like Michael Jordan and LeBron James. In recent times, Australia’s NBL has also become a popular league for potential high draft picks in the NBA, such as LaMelo Ball. As a result, Basketball plays a key role in sports betting for Aussie bookmakers and Betstar is a solid option in this area. During the NBA or NBL season, you’ll be able to bet on every game with same game multis available. As well as future markets like NBA Finals champion before the season even starts.

🏏Betstar Cricket

The Summer months in Australia means the beginning of the Cricket season and the first ball of the home Test cricket series is always highly anticipated. In recent years, the Big Bash League has also become one of the top sports to bet on from December to February. Otherwise, they have you covered for World Cup tournaments, Women’s cricket, the Ashes and more. Betting on Cricket at this betting site includes all the basics as well as player props, such as top runscorer or top wicket taker per team. Along with same game multi, Betstar is a great option for Cricket betting.

⚽Betstar Football

During the year, you can find football betting markets for major and minor leagues around the globe, such as EPL, A-League and MLS. There are also future markets for popular events like the World Cup and Champions League.

🏉Betstar Rugby League

The NRL is a popular Rugby League competition in Australia, mainly for the east coast from North Queensland down to Victoria. State of Origin is the showcase of Rugby League as NSW battles QLD in a 3 game series during the mid-stages of each season. This is when sports betting on Rugby League takes the limelight and Betstar can be trusted to give you the best odds. As well as providing betting markets for every game of the regular season and finals.

🎾Betstar Tennis

During the sporting calendar, there’s always a Tennis tournament taking place somewhere around the globe. As such, this bookie does provide betting markets for every match as well as live betting. Obviously, Grand Slams are the most popular tennis betting markets and you won’t be disappointed during the Australian Open as there will be plenty of markets to bet on.

🏆Betstar’s Sponsorship Deals

This bookmaker currently doesn’t have any sponsorship deals. However, they are an approved betting operator for the Australian Football League (AFL), National Rugby League (NRL), Rugby Australia, Cricket Australia and Tennis Australia.

Betstar Best Sports Features

Betstar Live Betting

At this bookmaker, live sports betting is available and there is a good variety of sports to choose from. Depending on the time of year and the sporting calendar, some of the sports that are offered include; Cricket, American Football, Basketball, Tennis, Soccer, Table Tennis, Volleyball, ESports and more. Most of the betting markets include; head to head, margin and total markets.

Overall, the live betting at Betstar is worth creating an account for. But without live streaming, it’s just not as fun or engaging.

Banking Options

If you’re looking for unique banking options, Betstar is one of the best bookies in this area. Firstly, they have PayPal available for depositing funds, which I’ve found fairly rare among Australian bookmakers. Meanwhile, you can pay via other unique options, such as: PayID, POLi and Flexepin. There’s also the basic options of credit / debit card or bank transfer.

In terms of withdrawals, they make sure funds are cleared within 24 hours, which is great for punters. There’s also the option of using the Bookmaker card and that will provide instant access to your winnings.

Betstar Mobile App

If mobile betting is your thing, then Betstar will provide a simple but easy betting experience. Placing a bet is a simple process and that’s ideal when you’re trying to get a last-minute bet on. While the Mobile App doesn’t consist of flashy and advanced features compared to the competition, this can be considered a good thing. As such, the app is very quick to respond and won’t lag, it’s easy to navigate and doesn’t need major updates every month.

Betstar Betting Markets & Types of Bets Available

In the above section, we reviewed the best sports betting markets available at Betstar and how they stack up.

Now, we will provide a short overview of the betting markets and bet types you’ll find at this bookie.

In general, you won’t find too many surprising or unique markets or bet types at Betstar. However, they do a good job of providing player prop markets for popular sports, such as AFL, NRL, NBA and NFL. There’s also the same game multi option available for a large range of sports.

In terms of bet types, you’ll find the basics are covered but they lack advanced bet types that can be found at other competitors. Such as power play options per day or methods to increase odds.

Below you will find some of the most common types of bets that this bookmaker offers.

Betstar Betting Markets

  • Head to head
  • Line bets
  • First Half/Second Half/quarter-time markets
  • Margins
  • Total markets
  • Player props
  • Alternate lines / totals
  • Futures
  • Best Tote or SP
  • Specials

Betstar Types of Bets Available

  • Single bets
  • Multi bets
  • Same game multis
  • Combination bets (trifectas, first fours etc.)

📱Betstar Betting Apps

Another important aspect to look for when I’m searching for a bookmaker is the overall mobile experience. With the rise of mobile devices, it’s vital that the app can meet the demands of users when they’re betting on the go and can’t access a desktop / laptop computer.

In general, the aim of a bookmaker’s mobile app is to provide a condensed and simple betting experience that works in tandem with the desktop website. This helps the user quickly find what they are looking for and makes betting a lot easier.

Looking at Betstar, they have performed well in the design department as the mobile app looks almost identical as the desktop website. Which helps me easily find what I’m looking for. You’ll also be able to find all the same betting markets on the races and sports as the desktop version.

Similarly to the competition, the Betstar app is easily accessible from the Apple App Store and Android devices. On the iPhone side of things, the app is usually updated once or twice a year. This means that the app doesn’t contain many bugs and you won’t be hit with major upgrades. So they prefer to stick with the basic and simple approach for their users, which isn’t a bad thing.

Generally, a lot of mobile betting apps on the market can tend to lag or crash as they’re packed with so many features that the code just can’t keep up with the sheer amount of activity. So Betstar’s simple approach is recommended for people that just want to get a bet on quickly and not worry about the bells & whistles.

On the homepage of the app, it’s definitely easy to find what’s about to jump or the latest sports betting market. The homepage slider contains all the latest features on offer and any key updates that the user needs to know about.

💳Betstar Banking

One of the first things you’ll be looking to do after creating an account is adding funds to start betting with.

Firstly, one of the unique payment options at Betstar was PayID, which is rarely offered among Australian bookmakers. Meanwhile, the other instant deposit options include Credit/Debit card, PayPal and Flexepin. Otherwise, you can choose to add funds via your bank but this will take a couple of business days to process the money into your account. So it’s advisable to use the instant deposit methods.

In terms of withdrawals, they do give their customers access to a Bookmaker card, which can act as Credit/Debit card. This is definitely useful if you want direct access to your earnings at any time. Once you’ve created an account, they have an application process that you can follow to get access to this card.

They also have PayPal available for withdrawals, which is not widely offered in Australia. So that was a nice change and makes getting money out a lot easier.

Ultimately, Betstar is definitely one of the best options in Australia if you’re looking for a wide range of unique and secure payment options.

Is Betstar legal in Australia?

At BettingTop10, we review and recommend only secure, legal and licensed betting sites.

Firstly, Betstar is licensed and regulated by the Northern Territory Racing Commission, which is very common among Australian bookmakers. The commission acts as a support channel for Australians as we can report complaints about certain bookmakers. They also aim to promote integrity, fairness and efficiency in the betting industry.

This bookmaker also places a high amount of awareness about pre-commitment limits, deposit limits and blackouts. They also provide a Gambling help line in the footer of their website.

Betstar Customer Support

Customer support can be an underlooked aspect of a bookmaker because if something goes wrong, you want to trust that someone is there to help. So it’s vital that the customer support is reachable during regular working hours and if the query is outside of those hours, the response time shouldn’t be too long. Otherwise, they risk losing a customer or creating an underwhelming betting experience.

In regards to Betstar’s customer support, they make sure the customer can easily find the information they need. Currently on their contact page, they have a contact form available which asks for personal details, subject and message. Meanwhile, you can find all their available phone numbers for support.

In my experience with the customer support team, I sent them a contact form message on a weekend and received a message just a few hours later. This was truly impressive and shows they’ll go the extra mile to help their customers.

As an added bonus, this bookmaker has an adequate FAQ and help section. This aims to answer any regular questions they receive and could help avoid having to contact the support team.

One drawback at this bookmaker is the missing live chat option. While live chatting isn’t hugely popular among Australian bookmakers at the moment, some have adopted the live chat feature. So Betstar would benefit in this area if they choose to add live chatting or a chat bot system for their customer base.

Betstar How to

In the section below, we’ll provide an overview of some of the important features you’ll need to know about while using Betstar.

🔎How to open an account at Betstar

It doesn’t matter if you’ve never placed a bet before, Betstar makes it easy to sign up for an account in just a few minutes.

  • Visit the Betstar website
  • Select the orange “Join Now” button in the top right corner
  • Enter your personal details, such as email address, username, password and date of birth
  • Choose whether you would like to set a deposit limit or leave it empty. If yes, enter a limit amount and choose from the number of days dropdown
  • Now, click the “Create Account” button
  • Navigate to the my account section and choose “Deposit”
  • Begin betting!

🔎How to place a bet

Now for the fun stuff, placing your first bet. Similarly to most Australian bookmakers, Betstar follows the same kind of approach with a quick and easy betslip process.

  • In the top menu, click on the Sports or Racing tab.
  • Select an individual race meeting or sport
  • Browse through the available betting markets and once you’ve found the one you like, click on the odds number
  • In the Quickbet popup, enter your betting stake and any betting options, such as each-way for racing.
  • If you would like to build a multi or place multiple bets at the same time, select “Add to Betslip”. Otherwise, simply click on “Place Bet” to confirm

🔎How to request a withdrawal

If you’ve been enjoying a few wins on the punt, it’s now time to convert that hard work to your bank balance. We’ll show you how to do so in a few simple steps.

Important – Before you can complete a withdrawal, your account must be verified. Betstar accounts can be verified online by providing identification documents, such as your Australian driver’s licence or passport. This process should be quick and painless as long as you’ve provided the correct information.

  • Once your account is verified, navigate to the my account section
  • Select “Withdraw”
  • You will be provided with two options; PayPal or Bank Transfer. Both options provide access to funding within 24 hours so it’s a personal preference for which one you could select.

Frequently asked questions about Betstar

Do you have a question about Betstar? We’ll aim to answer a couple of common questions we have received about this bookmaker below.

❔Does Betstar offer Live Betting?

Answer: Yes, they do. This bookmaker offers a full range of live betting markets on a variety of sports in Australia and overseas.

❔Does Betstar offer Live Streaming?

Answer: At this stage, this bookmaker doesn’t offer any live streaming options for sports or racing.

❔How long does it take to sign up with Betstar?

Answer: It will take around 1-2 minutes and we have provided instructions on how to complete the sign up process at the bottom of this review.

❔Can I place multi bets at Betstar?

Answer: You certainly can place multi bets on sports and racing. They also have the popular same game multi feature.