Since obtaining their betting license in 2015, BlueBet has developed into a trusted bookmaker for many Aussie punters out there. And while they might not boast the status of the biggest betting sites in the country, particularly the internationally-owned ones, regular users of the site know that they have plenty to offer!
Let’s start with what many view as the most important consideration when looking at a betting site; the odds themselves. While BlueBet might not be able to compete with the bookies that have the lowest margins in the industry, they do nonetheless offer very competitive odds across both sports and racing!
In terms of racing, I believe BlueBet has a fairly standard array of offerings. You’ll find win/place markets for all Aussie and international races, while you can also bet on exotics such as quinellas, trifectas and quadrellas. BlueBet’s competitive odds also extend to a wide range of sports. I have found that the bookie does a good job of ensuring that fans of all major sports, along with plenty of the lesser-known and followed ones, have more than enough markets to play with!
One area of their overall offering in which they could improve, however, is through the presence of live betting. This has developed into a pretty popular way to bet, but at this point in time BlueBet doesn’t offer live markets. If you don’t bet live this obviously won’t be an issue, but with many punters enjoying this option, I think that its absence with BlueBet could very well be a turn off for some punters out there!
For the markets that they do have, however, placing a bet is, for the most part, made pretty easy with BlueBet. Your options are to use either their desktop site or mobile app, the latter of which I have found to be very well-constructed, and makes it easy to bet and navigate through the platform while you’re on the go!
The desktop site is aesthetically pleasing and generally easy to navigate through. However, I will say that I have personally found it can be prone to a few errors at times, most notably with the left-hand menu moving into the middle of the page, subsequently blocking many markets and links from sight. This is certainly something that BlueBet would want to ensure doesn’t happen often, if ever, but despite this, the site and particularly mobile app are pretty easy to use in my experience.
In terms of payment options, I believe BlueBet sits around the middle of the pack. They don’t have an enormous selection of deposit and withdrawal options but there are certainly enough to satisfy most customers, and the options that they do provide are those that are generally among the most popular – things like credit/debit card and PayPal.
Finally, let’s talk about customer service! BlueBet positions themselves as an Aussie-owned bookmaker with a particular focus on the punters, and I have found that they deliver on this through their customer support offering. It’s a comprehensive platform which includes live chat, a phone number and an email, and when you get into contact with them, they are generally very helpful in my experience. Pivotally, the live chat function is also available 24/7 – you probably won’t be needing it at 3am in the morning, but this does demonstrate a commitment to the needs of their customers that many other bookies, with only limited customer service hours, don’t show.
So, what would I say about this bookie overall? Well, BlueBet isn’t and might never be as big as many other bookmakers across Australia, but this doesn’t change the fact that they certainly do plenty right! They offer solid odds, a good range of markets and great customer support, and while there are some areas for improvement – as there are with every bookie – this is nonetheless a betting site that has plenty of ticks in their favour!