WinnersBet Review [December 2023]

WinnersBet is one of the newest entrants to what is, in my opinion, a saturated Australian sports betting market. The bookie was founded by the well-known bookmaker ‘Da He’ in the middle of 2020. They are without the experience of many of their counterparts and are subsequently left wanting to grow and expand in numerous key areas, but nonetheless, I believe they have a good grasp on the fundamentals. I feel as though Racing is a clear focus of theirs, while an easy-to-use website and decent customer service make for a solid all-round experience.

Every bookie has their strengths and their weaknesses, and WinnersBet is no different in this regard. I believe that there are numerous important aspects of their platform which they can certainly improve on, unsurprising though, given they are only a relatively new organisation. However, we can’t dismiss the various positives aspects that they currently feature, and I have taken a look at the most significant on both sides of the spectrum:

✔️WinnersBet Strengths

• Easy-to-use website and mobile site: The functionality of a betting platform is essentially the first thing that you as a user will experience, and a cluttered and heavy web and/or mobile site can rapidly turn punters away. WinnersBet have avoided that problem by putting together a fast and efficient site, making for a streamlined betting experience.
• Solid customer service: If you bet with a certain bookie for long enough you’ll invariably need to get in contact with them at some point. And this is why having a helpful and accessible customer service platform is so pivotal. WinnersBet features a live chat, email and FAQs page – the first of these being the simplest way to get in touch – and while they could do with implementing over-the-phone support, they are generally easy to get into contact with and helpful once you do.
• Range of racing markets: It is pretty clear that WinnersBet has a focus on racing – unsurprising given that the founder is a well-known track bookmaker – and as a result, their range of markets as well as the odds in this area are competitive with many of their bigger, more established competitors.

❌WinnersBet Weaknesses

• Limited sports codes available:  it’s often the case that new betting sites lack the depth of markets versus that of their more experienced counterparts, and with respect to sports this is certainly the case for WinnersBet. The most popular sports and leagues are all available, but there is a distinct lack the more niche codes and sports here.
• Lack of markets: Not only are WinnersBet without a particularly wide range of codes available, but within the leagues that they do offer – there aren’t a huge number of markets either. You’ll find all the basics, which is more than enough to appease many punters, but if you’re looking for the more niche markets you might have to go elsewhere.
• No live betting: Live betting is becoming increasingly popular, but not all bookies have gotten behind it. Aussie regulations mean you need to call up to place these bets regardless of the bookmaker, and given WinnersBet don’t yet even have a phone number, it’s no surprise they don’t offer live betting at this point in time.

📋Conclusion

Every bookie has their strengths and weaknesses, and the relevance of each will vary between punters. If you want a clean website and efficient punting experience then WinnersBet could be a winner for you, but if you need a wide range of markets then other bookmakers are likely to cater more to your needs.

Betting Variety: ⭐⭐⭐⭐

Decent but not a spectacular range of betting markets available.

Banking Options: ⭐⭐⭐⭐

Only three options, but these are among the most common.

Mobile experience: ⭐⭐⭐

No mobile app but the mobile site is every bit as functional as the website.

Payout Speed: ⭐⭐⭐

No issues here – payouts generally come through pretty quickly for winning punts.

Security: ⭐⭐⭐⭐⭐

Again, no problems here – WinnersBet is a licensed bookmaker of Racing Victoria.

Betting Experience:⭐⭐⭐⭐⭐

The experience is solid, and one of the best you’ll find across the smaller bookmakers.

Customer Support: ⭐⭐⭐⭐

A phone number would be a bonus but the live chat and email is typically enough.

WinnersBet is still in its relative infancy, so invariably there are going to be a number of areas in which they fall a little behind their more established counterparts. On the whole, however, I think that the betting experience they provide, albeit basic, has enough of an overall offering to attract plenty of new customers.

I view the experience that they offer for racing enthusiasts as one such example. Da He is a well-known trackside bookmaker, so it’s little surprise that the company he has created places a focus on this area of betting. All of the races, both within Australia and internationally, that you would expect to find are available, and the odds are generally fairly reasonable too!

Unfortunately, I have found that their reasonable odds don’t extend to sports, and the value you’ll get for most sport markets is on the lower end of the spectrum. If you’re punting on basic things like head-to-head or line bets, this difference is less pronounced, but if you want to dabble in less common markets – of which there aren’t a great deal – then you’ll be getting inferior odds to what you can get elsewhere.

Nonetheless, if you just want to have a casual punt on common codes and sports like AFL, NRL, cricket and basketball, then WinnersBet’s sporting section should have enough to satisfy you! Markets they offer for virtually every sport include moneyline, line betting, over/under points totals, half/quarter markets and a few futures, while the biggest sporting events also have a handful of player props.

This certainly doesn’t put them in the top tier of bookmakers in terms of availability of sports betting markets, but where I see them performing a little better is in the functional aspects of the site. As I mentioned earlier in the review, the actual betting platform itself is very easy to use and rarely, if ever, lags or takes an extended time to load, as is the case with many more established bookmakers. The mobile site is no different, closely mirroring the website in terms of appearance and ease of use.

Depositing and withdrawing are quick and straightforward – though there is a lack of payment options outside the most common forms like credit/debit card and bank transfer. And if you do happen to run into any problems, their live chat function is a simple way to have them resolved. I do however think that a phone number to call up would be a nice addition, but the live chat along with an email address and FAQ page should be enough for most users.

Overall, I don’t think WinnersBet is the most comprehensive bookmaker in the world, but for a new entrant to the market – they are far from the worst. They provide a relatively smooth experience for punters, and with the addition of extra markets and sporting leagues, as well as slightly better odds, they could become a strong player in the betting industry.

Winnersbet doesn’t yet have a betting app, but I find the WinnersBet mobile site to be a major tick in their favour! Much like the website itself, the mobile site is fast and intuitive, allowing for users to quickly and easily access the markets they need!

Decked out in WinnersBet’s conspicuous purple and gold colours, the home page greets you with a list of upcoming races and sporting events, with an ability to open up to a full list of both races and sport available via a large tab at the bottom of your screen. Info about your account is displayed at the top of the screen – including, of course, your balance – while account details and deposit/withdrawal options can be accessed through a drop-down menu at the top-right of your screen.

While I believe it may disappoint some users that WinnersBet don’t yet have any betting apps, I think that their mobile site is more than sufficient to service the needs of punters on the go. Clearly WinnersBet have identified convenience as a major source of attraction for punters, and understandably so – with so little else separating a range of different bookies, a functional website, both online and on mobile, can make all the difference, and they certainly get a tick in this area!

WinnersBet In Play Betting🌐

In-play betting has become an increasingly popular way to punt for Aussies, but WinnersBet Australia does not yet have this feature available to their users. I think whether this is an issue for you or not will depend; there are plenty of punters who never even look at in-play markets and focus purely on placing bets prior to an event, and if that’s you then the absence of this feature won’t be an issue. If, however, you do like to bet on events as they unfold, unfortunately you won’t yet be able to scratch that itch with WinnersBet.

In general, I have found the WinnersBet website to be functional and very easy to use. From the home page it’s clear that the site has a focus on horse racing, with

upcoming races occupying the central section of the screen, but if it’s sports that you’re after – they’re relatively easy to find courtesy of a drop-down menu on the left-hand side. You’ll also see a range of information about your own account across the top of the screen including your available balance, pending bets, bonuses, as well as available boosts and rewards.

Importantly, I have found that the site has minimal loading times, making it easy to get to where you need to go, quickly. The process of placing a bet is also fairly standard, with a betslip appearing on the right-hand side of screen when you click on a certain market. From an aesthetics perspective, I think the site will be particularly appealing to fans of the Sydney Kings or the Los Angeles Lakers; a deep purple background complemented by gold and white across the page has made for a coherent, attractive and positive design.

Overall, I view the WinnersBet Australia site as an effective one. It’s simple and intuitive to use, everything is where you would expect it to be, and it loads efficiently.

As I have mentioned above, the home page of the WinnersBet site makes it clear that horse racing is a focus of the bookmaker, so it’s little surprise that there are a wide range of easily accessible markets available in this regard.

If you’re looking to punt on an upcoming race, you’ll be able to select a bet from the home page, where the next races to jump take pride of place in the centre of the screen. Alternatively, you can click on the relevant racing tab on the left-hand side to find additional markets.

If you’re looking to punt on an upcoming race, you’ll be able to select a bet from the home page, where the next races to jump take pride of place in the centre of the screen. Alternatively, click on the relevant racing tab on the left-hand side to find more markets.

Upon entering the racing section of the site you’ll be greeted with a list of today’s Australian races at the top of your screen, while all upcoming international races are listed below. As is standard with most Australian betting sites, completed races have the numbers of the first four runners in order listed, while those yet to run will have a timer telling you how long until the jump.

One area in which I think this aspect of the WinnersBet bookie could be improved is in the available odds, which tend to be slightly less generous than with some other major betting agencies. This is generally par for the course with newer bookies, but could be a cause for concern for some punters out there.

I have found that the process of betting on sports with WinnersBet largely mirrors that of the horse racing component of the site, with markets easily accessible on the left-hand side of the page. A drop-down menu lists all available sports; clicking on one of these sports reveals another menu to drop-down, this one listing all the leagues available to bet on within your selected sport. Overall, finding all the available markets is a quick and simple process.

The most popular sports are all available here, with AFL, NRL, cricket and NBA markets all available. However, WinnersBet Australia doesn’t yet feature a particularly wide range of sports as only a handful of other sports are available outside of those listed above. The markets available for individual games are also very limited – predominantly you’ll be looking at outright winner and line markets, with not much else on offer for the punter.

This will certainly be a significant mark against WinnersBet for some, particularly those who enjoy scouring markets like player props for value. However, for those just looking to place standard bets on major leagues, I feel as though the odds are reasonable enough and the markets easy to navigate through as well.

WinnersBet isn’t perfect, and I have spent plenty of time pointing out the bookmaker’s flaws – but enough of all the negativity! Let’s take a look at some of the reasons why you should use them; some of WinnersBet’s best features.

WinnersBet Website🌏

When you enter the WinnersBet website, you’ll immediately be greeted by a site which looks, for all intents and purposes, as though it has been designed by a passionate Sydney Kings or LA Lakers fan. Purple and yellow abounds, with the only variation on these colours being a slightly darker and slightly lighter shade of them. It’s aesthetically pleasing enough, but more importantly, it works extremely well. It’s a website which feels light – there’s not too much going on, pages load quickly, and it’s generally easy to find whatever it is you’re looking for in my experience.

WinnersBet Customer Service💬

If you’ve got a question or concern for WinnersBet, you should generally be able to get it resolved fairly quickly. I have found the Live chat function to be the simplest way to do this, and access to this platform is easy via the bubble in the bottom left corner of your screen. Alternatively, you can also send them an email at the address listed under ‘Contact Us’. This one takes a little longer, but generally once you get a reply, I have found it to be equally as useful as what you get with the live chat feature.

WinnersBet Horse Racing🏇

It’s fair to say that not all punters are racing fans, but those who are will get what they need with WinnersBet! All the markets that you would expect to find with any bookmaker worth their salt is available with WinnersBet, from the basics like win and place to the more exotics like quinellas and trifectas. The value is also decent here, more so than for sports, so this more closely resembles the bigger bookies than other parts of the platform.

Now that we know what the best elements of this bookie are, it’s time to get into the nitty gritty. What are the different markets and types of bets that are available with WinnersBet? Well, as I have mentioned earlier, they don’t have the widest range of different bet types available – certainly not for sports – but whether this is an issue or not will really depend whether you tend to keep your punting simple, or opt for the more niche opportunities. Take a look at the options this bookie has below to decide whether WinnersBet is for you:

WinnersBet Betting Markets

• Moneyline
• Line
• Big win/little win
• Points totals
• First goalscorer
• Quarter/half markets
• Limited player props

WinnersBet Types of Bets Available

• Singles
• Multis
• Combinations (doubles, trebles etc.)
• Futures

I have gone through the process of opening an account with WinnersBet and I personally found it to be very straightforward, and can easily be completed within a couple of minutes.

To begin the process, simply head to the site and click on the ‘Join’ button in the top right corner of your screen. You’ll then be asked to fill in a range of information which is standard in the sign-up process with any bookmaker;name and date of birth, address and contact details.

Simply submit these details by clicking on the ‘next step’ button at the bottom of your screen. Doing this will take you to the final part of the sign-up process, in which you select your username, password and whether or not you wish to set a deposit limit. Once you’ve done all this, tick the box to confirm that you are over 18, accept the WinnersBet terms and conditions, click on ‘Confirm Registration’, and then you’re all done!

At some point you’ll also need to verify your account, but doing this is as easy as the sign-up process itself! Simply click the ‘my account’ tab at the top of your screen, and you’ll see an option to verify your account appear. Some punters will be verified automatically; for others, it’s simply a matter of clicking the relevant link and providing details for identification of your choosing (driver’s license, passport etc.), something which will only take a few minutes.

If you decide, based on the above, that WinnersBet sounds like it’s for you, then you’ll obviously need to know some details about banking with them. Part and parcel of the punting experience is depositing and withdrawing money – and hopefully, more often than not it’s the latter, though that’s not always so easy to achieve!

I have found that this was generally a fairly straightforward process with WinnersBet, though their options are relatively limited. Debit/credit card is the most common way to both deposit and withdraw and they offer that, while POLi and bank transfer options are also available. Typically, deposits into your betting account will be immediate, while it can take a few days for withdrawals to arrive back in your account.

Unfortunately, I have found that one limitation of WinnersBet in this area is that only these three payment methods exist, meaning if you typically use an e-wallet or another, more obscure, way to pay, well then you won’t be able to do so here.

The WinnersBet customer service experience is limited to live chat, email and an FAQs page. There is no phone service available, though with most people preferring the efficacy of live chat, I don’t think this will be a major issue for many punters.

The live chat feature can be located via a bubble on the bottom right-hand corner of the website. I have spoken to the customer service representatives for the purpose of this WinnersBet review and I found them to be rather knowledgeable and willing to help.

However, I have found that if you’re looking to get in immediate contact with them outside of regular business hours – you’ll be out of luck. With that, if you wish to get in contact outside of the bookie’s operational hours, you’ll need to send them an email and likely wait until the next day’s business commences for a response.

With this in mind, I believe that there could certainly be more customer service options available, namely in the form of a phone line, but given that most problems can be solved either by visiting the FAQ page or by using the live chat, overall, I think this section of the site is fairly well conceived!

Before you bet with a new bookmaker, invariably you want to make sure that they are a legitimate organisation. Typically, this is done by confirming they are registered with a licensed gambling authority, which WinnersBet are. They are a licensed bookmaker of Racing Victoria, and they comply with the code of conduct laid out by VBA Responsible Gambling. And as a result, I believe that users can be confident that they are a legitimate betting company and the money you put in your WinnersBet account is safe and secure.

WinnersBet is a licensed bookmaker of Racing Victoria and are accepted by owner Da He, who is a member of the Victorian Bookmakers Association. This association ensures that payments of all winning bets will be made to members, and this guarantee means you can feel confident that if you win a bet, you’ll be paid out as expected. This bookie also complies with the Gambling Code of Conduct laid out by VBA Responsible Gambling. Basically, all of this means that you can feel secure betting with WinnersBet Australia.

I think that the main feature of the WinnersBet site which demonstrates a commitment to responsible gambling is the deposit limit, which you are asked to set if you wish upon signing up, and which is available to set at any other time. This means those concerned about their ability to restrict their spending with WinnersBet can set a deposit limit to ensure they don’t exceed their means.

Overall, I feel as though WinnersBet provides a safe environment for punting. Customers can feel safe that they are using a licensed bookmaker and that their funds will be secure as a result.

On the whole, I believe WinnersBet to be a promising new betting agency. There are numerous areas in which they perform particularly well, and they’ve demonstrated a clear capacity to provide a high-quality experience for punters in areas which they deem important. Probably the most notable positive feature is the website itself, which I find to be intuitive and, most importantly, very functional.

There are, however, numerous areas in which they can improve. There is a distinct lack of different sports available and markets in the sports which they do offer are fairly limited, so those wishing to bet on something outside the most standard markets will need to look elsewhere. I will also note that the odds are reasonable without being near the market leaders.

Customer service and deposit/withdrawal options are also reasonably limited, though this is to be expected with a new bookmaker and WinnersBet have done well to ensure that their customers will have access to the most commonly used forms of each of these areas.

Overall, while the company still has some way to go, I think they have made a promising beginning to life in what is a heavily saturated Australian betting market, and I believe they are worthy choice for many punters.